Shipping and refund policy

Shipping costs

Shipping is free for all orders over $150. For orders under $150, standard postage is a flat rate of $15, express postage is a flat rate of $20. Grow Naturopathy does not currently offer international shipping.

Local collection

Collection from the clinic is available for local patients and customers. We will be in touch when your order is ready to arrange a time for collection. Please note that local collection is only available on Mondays and Wednesdays.

Refunds

We do not offer refunds for change of mind. If your product is broken or damaged in transit or is faulty in some other way, email us with photo evidence and proof of purchase so we can organise a refund. If your parcel has not been sent or collected yet and you have ordered the incorrect product we are happy to swap it to the correct product for you.